Return Policy

Right of Withdrawal

You have the right to withdraw from your purchase within 14 days without giving any reason, in accordance with EU consumer law.

Withdrawal Period:
14 days from the day you receive your order.

Conditions for Returns:

  • Items must be unused and in original packaging
  • Proof of purchase is required

Return Process:
To initiate a return, contact:
📧 zoefitnesshop@gmail.com

You will receive instructions on how to return your item.

Return Costs:
Customers are responsible for return shipping costs unless the item is defective or incorrect.

Refunds:
Once we receive and inspect your return, we will issue a refund within 14 days using the original payment method.

Exceptions:
For hygiene reasons, certain products (e.g., worn fitness accessories) may not be eligible for return.