Return Policy
Right of Withdrawal
You have the right to withdraw from your purchase within 14 days without giving any reason, in accordance with EU consumer law.
Withdrawal Period:
14 days from the day you receive your order.
Conditions for Returns:
- Items must be unused and in original packaging
- Proof of purchase is required
Return Process:
To initiate a return, contact:
📧 zoefitnesshop@gmail.com
You will receive instructions on how to return your item.
Return Costs:
Customers are responsible for return shipping costs unless the item is defective or incorrect.
Refunds:
Once we receive and inspect your return, we will issue a refund within 14 days using the original payment method.
Exceptions:
For hygiene reasons, certain products (e.g., worn fitness accessories) may not be eligible for return.