Shipping policy

Last updated: May 17, 2026

Thank you for shopping with us. We are committed to delivering your order accurately, in good condition, and on time. Please review our shipping policy below for information about order processing, shipping times, costs, and more.

Order Processing

  • Orders are processed within 1–3 business days after payment is confirmed.
  • Orders are not processed or shipped on weekends or public holidays.
  • During high-volume periods, processing times may be slightly delayed.

Once your order has been shipped, you will receive a confirmation email with tracking information.

Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout.

Estimated delivery times:

  • Domestic Shipping: 3–7 business days
  • International Shipping: 7–21 business days

Delivery times are estimates and may vary depending on your location, customs processing, weather conditions, or carrier delays.

International Shipping

We ship to selected international destinations.

Please note:

  • Customers are responsible for any customs duties, import taxes, or fees charged by their country.
  • International delivery times may vary depending on customs clearance.

Tracking Your Order

After your order has shipped, you will receive a tracking number via email. Tracking updates may take up to 24–48 hours to appear.

Lost, Delayed, or Damaged Packages

If your package is lost, delayed, or arrives damaged, please contact us within 7 days of delivery or expected delivery date.

We will work with the shipping carrier to resolve the issue as quickly as possible.

Incorrect Shipping Information

Please ensure your shipping address is correct before placing your order.

We are not responsible for orders shipped to incorrectly entered addresses. If you notice an error, contact us immediately at [your email address].

Failed Deliveries & Returned Packages

Packages returned due to failed delivery attempts, refusal, or incorrect address may be subject to additional shipping charges for reshipment.

Contact Us

If you have any questions about this Shipping Policy, please contact us:

  • Email: zoefitnesshop@gmail.com
  • Store Name: ZOE FITNESSHOP
  • Website: www.zoefitnesshop.store